Energy of Life
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

  • Home
  • Store
  • Contact
  • Wellness Revolution
  • About Microcurrents
  • Directions for Use
  • More
    • Hydration
    • Trust the Process
    • The Power of Self -Talk
    • Refund Policy
    • Questions and Answers
    • Disclaimer
    • Join Our Team
    • Testimonials
  • More
    • Home
    • Store
    • Contact
    • Wellness Revolution
    • About Microcurrents
    • Directions for Use
    • More
      • Hydration
      • Trust the Process
      • The Power of Self -Talk
      • Refund Policy
      • Questions and Answers
      • Disclaimer
      • Join Our Team
      • Testimonials
Energy of Life

Signed in as:

filler@godaddy.com

  • Home
  • Store
  • Contact
  • Wellness Revolution
  • About Microcurrents
  • Directions for Use
  • More
    • Hydration
    • Trust the Process
    • The Power of Self -Talk
    • Refund Policy
    • Questions and Answers
    • Disclaimer
    • Join Our Team
    • Testimonials

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

 If you’re unable to find what you’re looking for, please reach out to us at info@energy-of-life.com—we’re here to help. 

 

Frequently Asked Questions


 

Account & Payment Information

Frequently Asked Questions


What makes Energy of Life different from other companies?

At Energy of Life, we focus on simplicity, consistency, and a supportive approach to overall well-being.

Our products are designed to work in harmony with your daily routine, offering a gentle and easy-to-use experience. We emphasize a steady, balanced approach rather than quick or extreme methods.

All of our products are assembled in the United States, and we are committed to quality, consistency, and how we serve our customers.


What are your hours of operation?

Our online store is available 24/7.

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM CST
Closed on weekends and national holidays


Do I need an account to make a purchase?

No, an account is not required.

Creating an account is optional and allows you to track your order history.


Why is there a required waiver and release of liability?

The waiver ensures customers understand proper use of the product and agree to follow all usage guidelines.


Where can I find my order history?

Log in to your account and access your dashboard.


Where can I find tracking information?

Tracking details are sent to your email after purchase.
If you cannot locate them, contact support.


How do I contact customer support?

📧 info@energy-of-life.com
📞 1-208-625-8338 (call, leave a message, or text)

We respond within 24 hours during business days.




User Operating Information


Are user instructions provided?

Yes. Instructions are available on the website.
Always read and follow all guidelines before use.



How can I tell the device is on?

• Button on the back
• Illuminates when active
• Turns off after 30 minutes automatically


What is the run time and beep?

• 30 minutes per session
• Up to 2 sessions daily

Beep sounds:
• Start
• 15 minutes
• End of session


Is there a risk of injury?

The e-BOX is an electrical device. Follow all instructions and use a grounded outlet.


Does the device turn off automatically?

Yes. It shuts off after 30 minutes for safe and consistent use.




Medical & Safety Questions


I have a medical question. What should I do?

We cannot provide medical advice. Please consult your licensed healthcare provider.


Should I consult my healthcare provider before use?

Yes—especially if you are changing your wellness routine.


Are there conditions that prevent use?

Do not use with electrical medical implants.
Consult your provider if unsure.


Can I use this with other devices?

Do not use simultaneously with other electrical devices.


What if I have implants?

• Electrical → Do not use
• Non-electrical → Consult your provider


Can children use it?

Refer to guidelines and consult a healthcare provider.




Usage & Expectations


What if I don’t feel anything?

The experience can be subtle. Refer to instructions to confirm proper use.


How soon will I notice changes?

This varies for each person. Consistency is key.


What if nothing changes after a few weeks?

Continue consistent use and allow time for your routine to develop.




Hydration & Routine


Why is hydration important?

Hydration supports overall comfort and balance during use.


How much water should I drink?

See hydration section or consult your healthcare provider.



How do I know I’m hydrated?

Clear to light yellow urine is a general indicator.



General Use & Safety


Is there a risk of injury?

Follow all instructions carefully.


Why might I feel a sensation near the cord?

Minor sensations can occur depending on positioning.


Does body size matter?

Refer to guidelines or contact support.


Is there a weight restriction?

Yes—see user guidelines.





Animals & Other Use


Can I use this on pets?

Not recommended. The device is for personal use.




Lifestyle & Maintenance


Do I need to use this long-term?

Use is based on personal preference and routine.


Travel

Can I travel with my e-BOX?

Yes:
• Pack securely
• Identify as a personal wellness device
• Follow airline rules



Orders, Returns & Support


Where is warranty & return info?

Under the Refund Policy in the menu.


Do I need an RMA?

Yes. Email to request one.
5% restocking fee applies.


How do I return a product?

Email support and follow instructions provided.


How do I contact support?

📧 info@energy-of-life.com
📞 1-208-625-8338


Where is tracking info?

Sent via email after purchase.


What is your return policy?

30-Day Satisfaction Guarantee (excluding e-Tube)



    

Are user instructions provided?

Yes. Detailed instructions are available on the Energy of Life website.
Always read and follow all user guidelines carefully before use.


How can I tell the device is on and working?

The on/off button is located on the back of the e-BOX.

• Press the button to turn the device on
• The button will illuminate when the device is active
• The light will be off when the device is not in use

Each session runs for 30 minutes and then turns off automatically.


What is the run time, and why do I hear a beep?

The e-BOX operates on a timed session:

• Maximum of 30 minutes per session
• Up to two sessions per day

You may hear an audible beep:

• When the device turns on
• At the 15-minute midpoint
• At the end of the 30-minute session


Is there a risk of injury while using the e-BOX?

The e-BOX is an electrical device. As with any electrical product, it is important to follow all safety guidelines.

• Use only as directed
• Follow all instructions carefully
• Use a grounded outlet


Does the device turn itself off?

Yes. The device is equipped with a built-in 30-minute timer and will automatically turn off at the end of each session.

This feature is designed to support safe and consistent use. It is recommended to follow the usage guidelines and avoid exceeding the suggested session limits.





Read More Testimonials

Copyright © 2024 Energy of Life - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept